Acacia Park Cemetery

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Reviews about Acacia Park Cemetery

• Mary Warren
  ★ ★ ☆ ☆ ☆
  My Aunt and Uncle are buried here and there was a time I was thinking of buying a space but not anymore. The park itself is relatively pretty. It's vast and has some nice monuments throughout, but the customer service is terrible. I went into the office in May to look up some friends of the family that are buried there. A woman greeted me and said she'd get someone to help me. Apparently no one was in the building except her and a guy who was seated behind her who was on the phone. She seemed a little flustered that there wasn't anyone around, but she was kind enough to look up the information and provide me with a map. As I drove back to the section they were buried I noticed a few sections that were looking rather poorly.. like the grass hadn't been cut in some time. As I kept driving, I saw one of the workers in a green tractor with his feet up under a tree. Guess he didn't have anything to do??
  Later in June I noticed a lot of veteran graves had flags and wanted to get one for my Uncle. Again I went to the office. Again, there wasn't anyone there to help except for one person. This time it was a guy who was standing at the front desk surrounded by a group of people all yelling at him. The guy looked a little afraid. He kept apologizing that so and so wasn't available and something about people not returning calls. I used the restroom, and when I came out, these people were still yelling about work not being done and no one calling them back. I didn't bother to get a flag, I just left.
  I really don't like leaving negative reviews for places, but this cemetery is really sad. I was telling this to my neighbor who also has family buried there and she went on and on telling me how she wanted her parent's stone raised a year ago and nothing has been done, and no one calls her back. A year ago??? That's just terrible customer service!!
  Maybe this place needs to hire MORE people if they have so many complaints or maybe they need to hire NEW people.
  I've since decided to look else where for cemetery spaces.

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